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| Why Lebanon Net ?
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Lebanon Net has established a leadership position
in the web hosting industry by meeting the every
need of small-to-medium sized business with best-of-breed
web hosting solutions and by providing comprehensive,
instantly scalable web-based technologies to a broad
spectrum of customers.
In an industry cluttered with competing technologies
and varying levels of service, Lebanon Net's
leadership position is upheld through our customer-centric
business model which allows our customers to be
in complete control of their online presence.
Lebanon Net's unique benefits stem from the
following critical factors, un-matched by anyone
in our industry:
Experience
Depth of Product Offerings
Rock-Solid Infrastructure
Innovative Support Technology
Awards & "Billboard" Customers
Financial Stability
Innovative Research & Development Department
Switching to Lebanon Net Is Easy
Lebanon Net's award-winning shared hosting
packages provide the control, flexibility, and
reliability needed to create a successful online
presence. With Lebanon Net's 30-day money back
guarantee, 99.9% up-time guarantee and 24 hour
live toll free technical support, it's no wonder
why Lebanon Net is chosen time and time again
as one of the top 10 web hosting companies in
the world. To provide every shared hosting client
with the most stringent Service Level Agreements
in the industry, we monitor all of our shared-server
CPU loads, memory utilization, network throughput
and response times
Windows & Linux
Web Hosting
Network & Connectivity
Lebanon Net is the largest provider of web hosting
on the Microsoft platform in Europe. Each day
we handle more than three million e-mails and
host more than 500,000 virtual servers on thousands
of Microsoft and Linux web servers.
It all happens at our advanced data center in
the heart of the UK in Gloucester, where our team
of experienced engineers monitor your service
24-7 to ensure the highest levels of performance.
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| More bandwidth
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We have more bandwidth than our competitors –
a massive 400 Mb/s of Internet connectivity. This
is provided by two companies, Telewest and Cable
& Wireless, reducing risk to you, in the unlikely
event that either should experience network problems.
And the two lines are routed separately into the
building for extra reliability. What’s more,
our bandwidth can burst up to more than 1GB/s
instantly at the flick of a switch, ensuring we
can grow with customer needs.
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| Quality server hardware
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We only use rack-optimized Dell servers. By standardizing
our technologies on these high-quality machines,
we can raise our levels of expertise, keep a ready
inventory of spares and be able to respond to
faults quickly. Our excellent relationship with
Dell also ensures keep up with the latest technologies
too.
Dell 1550
Server Rack
Cisco Network performance
We benefit from a state-of-the-art Cisco network
using the latest switching equipment.
Cisco Switch
2980G
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| Comprehensive security
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We use a variety of firewall and security devices
for our network, following a similar security
model to the one adopted by the US military. Similar
standards are applied to our physical premises,
with UPS, advanced fire-suppression equipment,
CCTV, access systems and security guards in operation.
Find out more about our data center.
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| Monitoring
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Members of the Support Team monitoring server
activity 24 x 7.
Headup displays help the support team to focus
on server issues.
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| Lebanon Net - Mission Statement
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Since our inception into the web hosting market
in May of 1995, we have established several principles
for doing business. These principles and overall
mission can best be described in three areas:
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| Focus
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Lebanon Net provides scalable Internet hosting
solutions for thousands of organizations worldwide
through our superior products and responsive support
group. We hope to continuously grow our client
base as a reward for our quality of service, reliability,
and superior product line.
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| Commitment
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We will strive to keep our customers satisfied
with the services rendered. Our commitment to
continually add new products as hosting technologies
evolve without compromising our quality of service
is at the forefront of our mission. Our commitment
will focus on quality of service, reliability,
and support.
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| Reliability
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With our own cross-country network, peering relationships,
superior network and server technologies, we hope
to exceed all other firms in terms of quality
of service, product line, and support services.
Our commitment to reliability will be evident
from the technology in which we invest.
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| Technology
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Diesel-powered generators
Multiple POEs (Point of Entry) for fiber, electricity
and generator inputs with n+3 redundancy
Capacity Planning - No fiber optic link will ever
peak at more than 33% of its capacity. The capacity-load-ratio
of Lebanon Net's network connectivity has always
been at least 3:1
100Mbps connections to Lebanon Net's routers
and switches from your server. 1000Mbps (GigE)
connections from our routers and switches to the
Internet fiber connectivity
Instant growth and scalability - we scale and
grow as your business demands it - upgrades take
less then 1 hour
24/7 Armed Guards
24/7 Secured access with key swipe entry, biometric
thumb print verifier and a double-locking man-trap
at every door within the datacenter and on exterior
24/7 on-site maintenance staff with spare parts
for all server configurations
Multiple DS-3, OC-3 and OC-12 fiber optic connections
to multiple, redundant carriers - Internet connectivity
NEVER goes down
Security system with live monitored internal cameras
Instant on dry-pipe fire protection systems
19'' and 23'' seismically braced racks
Category 5 & Category 6 Cable
Full daily client-content backups and hourly system
backups ensure no data loss to any housed server.
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| Switching is easy
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Will Lebanon Net transfer my domain name?
If your domain name was registered through Network
Solutions or Register.com, Lebanon Net will
send the transfer request. You will then receive
an email asking if you wish to have your domain
name transferred. Lebanon Net will also detect
if your site was not registered with Network Solutions
or Register.com and will send you an email explaining
what you have to do to transfer your domain name.
Will I see any downtime if I get my domain transferred?
No, you will not see any downtime. Domain transfers
usually take a couple of days to complete. While
some end users may be visiting your site at its
new location, others may still be receiving old
information and are being routed to your previous
host. During this time, it is best to stay with
your old hosting provider until the domain has
been properly transferred and is pointing to Lebanon Net's servers.
What if I want to buy a site but don't want to
transfer my domain?
You do not have to transfer your domain. When
you order the site, choose "No" when
it asks you whether you wish for Lebanon Net
to take care of your domain name registration.
You may then transfer your domain name at any
time.
What if I only want an IP site (no domain)?
When going through the Order Form, fill in the
domain name field with something.Lebanon Net.com as
the domain. Make sure "something" is
a username that you wish to use when connecting
to our servers. |
